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What is a Sump Pump: Sump pumps are used to remove excess water from a water basin, or sump crock, in your home, and get it flowing out of the basement.

How do Sensors Work: Sump pump sensors are attached to the discharge pipe of the sump pump. When they activate due to high water in the sump crock, a signal is sent to our Monitoring Response Center. It may also signal the condition inside the house at your keypad.

Why it’s important: Testing this device is important for proper pump operations. If you leave your sensor untested, you risk the possibility of it failing and being left in the dark if you have a high water condition.

Testing the Sensor: Always give our Monitoring Response Center a call beforehand to let us know you’ll be working on or testing your system and when work is completed.

To test your sensor, simply push the lever up for 10 seconds.

Through testing your sensor, it will ensure the sensor can do its job and send the signal to the Monitoring Response Center.

Ensure that you test your sensor after you have any work done on or replace your sump pump.

If your sensor is old and dirty (shown in the video), it’s probably time to have it replaced. Call our service department at (716) 632-4600 to arrange an appointment, or if you have any questions about how to test your sump pump sensor.