For our Employee Spotlight this month we are featuring Donna Lankes in the Customer Service Department.
1. What does your job entail?
I assist all departments by completing any administrative duties I am able to help with. To list a few, I answer customer phone calls, helping with any questions and concerns, help maintain customer files and provide insurance certificates for customers so they are able to get a possible discount on their homeowner’s insurance.
2. What has been your proudest moment working at Amherst Alarm?
I have had a few accomplishments, but the one that stands out the most would be integrating thousands of new customers into the Amherst Alarm database. This task took multiple months to complete.
3. Give three words that describe you?
Thoughtful, friendly and helpful (or as Cindi says, useful)!
4. Who is your favorite band or singer?
I have enjoyed listening to Luke Combs lately.
5. What do you like to do for fun?
Shopping, of course!
6. Where was your favorite vacation?
I love going to Florida!
Thank you for all of your hard work, Donna!