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Company History

Tim Creenan started in the electronic security field in 1975 working for a large locally owned security firm. He performed various jobs including central station dispatcher, installer, and service technician. That company was eventually sold and Tim pursued a degree in Electronic Engineering at State University College at Buffalo. After graduating in 1982, Tim continued in the electronic security field with another company until he and his wife, Maryann founded Amherst Alarm, Inc in 1984.

Dedicated to serving the Western New York area, the company began with a small efficient staff that included Tim, Maryann, and a part-time installer. Tim handled the sales, service and supervised the installations while Maryann managed the administrative side of the business. Today Amherst Alarm has over 65 employees, 22 are installers and/or service techs, all of whom have been factory trained by the security manufacturers that supply us with products. Training is very important for the company and our installers, who are all certified by the Electronic Security Association (ESA).

Amherst Alarm has its own computerized UL monitoring center, featuring the leading edge hardware and software. Keeping up with the leading edge of technology is a high priority for Tim and the staff. For instance, we recommend ANET Secure monitoring via radio network for alarm monitoring that offers our customers a secure way of transmitting alarm signals to our monitoring center.

Beyond technology, we are proud of the professional and personal service we provide in every division of the company. Our monitoring staff has generated more referrals from satisfied customers who have spread the word than any advertising program we could have done.